Media Partner – FAQ

How Do I Create Media Partner Account?

Click the Media Partner tab and click on the “It’s time, join us!” button. Fill out each of the fields on the Media Partner signup page. You must complete all fields. Then validate the confirmation email we send you.

Does it cost money to activate my account?

Absolutely not, it is free, we like transparency.

What are compliance documents and why do I need them?

We are required by the Financial Services Commission to be able to provide exact details for each Media Partner that receive payments. All Media Partners must upload standard compliance documents to verify their full name and address before their Account is approved. If you register your account under your company name, you must also verify that you are a lead shareholder in this company.

The compliance documents Olavivo requires are:

Identification Document – This can be either a valid passport or driver’s license and must have the matching name that your account is registered to.

Address Document – This can be either a utility bill or bank statement, that has been issued within the last three months and it must verify the address on your account.

Company Registration – Document This is necessary only if you have listed your company name as the ‘Account Holder’ for your account. This document needs to prove you are the shareholder of the company.

Let us know if you have any questions regarding these documents, we’re here for you.

Why Might My Compliance Documents Be Rejected?

Your documents may be rejected for a few reasons such as the document having been expired, a blurry copy has been uploaded or the address information does not match the information you provided. If you have any questions about the rejection of your document, feel free to contact us.

My account was suspended or blocked, what do I do?

We only suspend or block accounts for legitimate reasons. If you feel like your account has been suspended unlawfully, please let us know by contact us here.

How do I set up and promote one of your awesome offers?

After completing the Media Partners registration, one of our awesome account managers will get in touch with you for an interview so we can fully understand your needs.

If all is good, your account manager will set you up with one of our top converting campaigns or you can independently check out our offers, grab a tracking link and start promoting the offer of your choice. However, we recommend discuss with your account manager before choosing an offer, due to the fact that offers are updated frequently.

What campaign types do you offer?

We offer several types of campaigns including, CPA, CPL, CPM, CPC, REV-SHARE, CPS and CPI. If you’re not sure which is the right campaign for you, no worries, we are here to assist every step of the way.

What is my payout?

Your payout will be set by your dedicated account manager during your interview. No worries, when you make money we make money, so relax, you’re in good hands.

How do I track my campaign performance?

We offer a state of the art tracking platform. Our platform will assist you in monitoring and tracking your campaign performance. Not sure how to use it? Don’t worry, we’ll teach you exactly how to use it.

What types of pixel tracking methods do you support?

We offer several types of pixel tracking methods including, post back URL, iFrame and image tracking pixels.

What is your cookie duration time?

We always aim for 90 days, however this is also determined by the Advertiser. Make sure to double check with your dedicated account manager.

When and how will you pay me?

We understand the importance of timely payments, so we offer weekly, bi-weekly and monthly payments. The minimum payout is $250 so you must reach a minimum of $250 to get paid.

You can request payment via PayPal, Payoneer, ACH (US Only), or Bank Wire. Feel free to contact your account manager if you have any questions about how you’ll be paid.

What is Olavivo's referral program?

Olavivo offers our Advertisers and Media Partners the opportunity to earn a lot more through our unique referral program. Every new partner that is referred and accepted into our platform, will earn you a percentage of an Advertiser or Media Partner referral revenue for life!

What are Olavivo's fees in all this?

We do not charge any fees from our Media Partners…simple as that.

How do I pay to Olavivo?

In case you’ll have to send money back to us, we use standard payment methods such as, Wire / Paypal / Payoneer / Echeck.

How do I contact my homies at Olavivo?

Feel free to contact us via email or phone.

Don’t forget, as soon as you join Olavivo, you’ll have a dedicated account manager available directly anytime via phone, email, or Skype.

More questions?

For further info, read our media partner terms and conditions or contact us here.

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